Are you going to an important seminar in the next few days or are you about to go on a well-deserved vacation? But before that, do you still want to send e-mails to coworkers, customers or suppliers in order to initiate business processes or to clarify issues before you leave?
Your temporary substitute should not only be aware of everything but should also be able to respond to the emails you receive while you are away. You can CC your substitute via Outlook in the standard way. However, you probably know it from experience - instead of replying to all, people often just click on “Reply” and their answer only reaches your inbox. If your substitute doesn't have access to your inbox or only checks your emails irregularly, it is very likely that the email will get lost.
Outlook has a feature that allows emails to be automatically sent to certain persons. Read more about unknown Outlook features that you may not have heard of yet!
Now all the email addresses you have just entered will automatically appear in the “To” field when the receiver clicks on “Reply”.
Another way to automate workflows, such as forwarding incoming emails, is to create QuickSteps in Outlook. For example, you can set your out-of-office notes to be sent in response to each incoming email, informing senders, that requests will not be handled until you return. Would you like to know more tips and tricks for your email management in Outlook? Please see our email marketing guide.
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